DHB websites: Can you access yours & find what you need easily?

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DHB websites: Can you access yours & find what you need easily?

Post by Admin (Paddy) on Fri Feb 04, 2011 6:53 am

I've recently found that not all District Health Boards have websites which are able to be accessed fully by some major Web Browsers. This was a particular problem during an emergency intervention attempt on behalf of one of our unwell members

Below is a Link to a page listing the web sites for each of the 20-odd District Health Boards (DHBs’) throughout New Zealand. I’ve given it for two reasons;

1. Its handy to have and
2. Ya just might like to check that you can access the relevant DHB site for Mental Health and other emergencies for information and be able to successfully ‘click through’ to the relevant pages on their website. Its best not left to discover you may not be able to, in a real emergency.

http://www.moh.govt.nz/moh.nsf/wpgindex/Links-District+Health+Boards+Contents

I’ve raised this because a wee while ago I needed to find Lakes DHB’s MH contact information (other than an 0800 Telephone Number which I wasn’t allowed to use because I was trying to ring from outside that DHB’s catchment area.) It didn’t seem to matter that the concerns were real and related to a consumer of that DHB – because I didn’t live in their area, I was barred from having the 0800 number ring through to the Psych Emergency Team. So I spent considerable effort scouring that DHB’s website before something ‘clicked’ for me.

The Browser I was using to access the Internet was not a Web Browser for which the Lakes DHB site was enhanced and able to react to.

I was using Google Chrome for my Web Browser thingy as I have for several months (thanks JK for the tip, it normally gets the job done well) and because of that, I could not open clickable Links to Mental Health Services pages.

It took a while to find that Lakes DHB website was set up or optimised for viewing with Three (3) different Browsers only – Internet Explorer, Mozilla and Netscape. To access that DHB site I had to get a copy of Internet Explorer up and working on my computer – about the most insecure Browser known to mankind.

Only by using I.E. was I able to click through the pages I needed to find names of services provided and emergency contact information. In the end even that didn’t work well, so I figured out the likely email address of the Lakes DHB’s CEO and sent her an email and asked that it be passed on pronto.

I see the Browser incapability issue still exists, but. And Google Chrome is fast becoming one of the most used web browser packages in NZ and overseas.

I’m trying to have these compatibility issues resolved and will checking and assessing each of the 20 DHB sites for Browser compatibility etc.

But you good folk might like to check, with your own computer, whether or not you can access the information you need, online from your DHB.
Again, this is the link to the List of DHB’s;
http://www.moh.govt.nz/moh.nsf/wpgindex/Links-District+Health+Boards+Contents

I’d be interested to know the results of your attempts – I’d need know only the DHB’s name and the name of the Web Browser you used. If all went OK, that’s important to know. If you felt like you were being mucked around and couldn’t access what you needed, that’s important to know too.

Feel free to let me know how you get on, please. And your overall impression of the site you visited. Was it easy to work out where you needed to look? Did the site seem inviting, overwhelming, a dogs breakfast, or what?

Ta very much,

Paddy
Amin etc.



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Admin (Paddy)
Admin

Number of posts : 259
Age : 57
Location : Rangitikei, New Zealand
Registration date : 2008-08-16

http://www.thebigblackdog.co.nz

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